All items are still made-to-order by me all by myself, and are
ready to ship within 4-6 weeks.
WAIT DON'T PANIC!
Rush deliveries happily accommodated on request at no extra charge when possible. Send me a message/email, I got you.
I don't know how to get around this long wait time at this point, but I'm working on it (apprentice + daughter both in training). In the meantime, thanks for your patience! Really, really, really thank you.
Orders within Canada and the US are sent by lettermail and do not include tracking info.
Shipping upgrades can happen by request at an additional charge but sometimes I just do it for free because love.
International orders are sent as small packet shipments and include tracking.
YES Custom work is considered on request
YES I will mend anything you buy from me at no charge, for the life of the piece. Please be reasonable about this though - if you bought a really small item from me, or if you broke the piece by stomping on it, I hope you won't ask me to fix it at no charge. I mean, I might, but please be reasonable. Keep in mind that we're still just dealing with glass beads and nylon thread, neither of which are indestructible.
YES I will replace a lost earring at half the cost
YES I will consider returns on a case-by-case basis. Your happiness is crucial. If your order arrived and you're like WHAT IS THIS GARBAGE, please send me an email with your concerns. I want you to be happy with what you bought.
MAYBE You can borrow something. Please don't buy something for an event and then return it to me. That feels bad. If you want to "rent" a big piece for a special event, I'm sure we can work something out.
NO I will not reproduce patterns by other bead artists for you. Respectful historical/traditional reproductions are considered on a case-by-case basis.